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Get past the hype to discover what quality management programs really work
Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
- Sales Rank: #121962 in Books
- Published on: 2006-01-02
- Released on: 2006-01-02
- Original language: English
- Number of items: 1
- Dimensions: 9.20" h x 1.00" w x 7.20" l, 1.18 pounds
- Binding: Paperback
- 320 pages
From the Back Cover
BRING QUALITY MANAGEMENT TO YOUR COMPANY― AND IMPROVE ITS BOTTOM LINE!
In Quality Management Demystified, top consultant Sid Kemp gives you a practical, up-to-date guide to the basic terms, concepts, and tools for defining, measuring, and managing quality. He takes you from the groundbreaking methodologies of Quality Management pioneers to quality strategies essential for success in the twenty-first century’s global marketplace. Sid shows you how to take the steps necessary to develop a Quality Team, achieve Quality Engineering, and tailor a companywide capability for quality. He discusses all of the trends…exposes the pitfalls in some of the programs…and digs past the hype to show you what really works.
Quality Management Demystified enables you to understand and work successfully with all aspects of Quality Management. It tames a complex subject with clear, easy-to-understand definitions and vivid examples. Work at your own pace with this unique self-teaching guide, which continually assesses and reinforces your mastery with end-of-chapter and end-of-section multiple-choice quizzes and a final exam, and plenty of fresh, savvy ideas for further reflection.
Here's a self-teaching course guaranteed to help you understand and implement Quality Management. Get ready to:
- Examine the important facets, procedures, and pros and cons of all quality methodologies, including Total Quality Management (TQM) and Six Sigma
- Know the difference between Quality Control and Quality Assurance and when to use which, or both
- Learn root cause analysis for applications in technical and management problems
- Use statistical tools such as Pareto optimization and statistical process control to support quality
- Win over skeptical employees who think TQM is just a fad and make them enthusiastic partners
Quality Management Demystified is a practical, effective way for students, professional managers and program managers, small business owners, MBA candidates -- even Six Sigma "black belts" -- to learn how to use and maximize the benefits of Quality Management!
About the Author
Sid Kemp, a certified project management professional (PMP), is a highly regarded consultant and trainer. His company assists Fortune 500 companies and major governmental agencies in quality management, process improvement for project management and operations, improvement of audit methodologies, and deploying new technologies. Sid is also the author of Project Management Demystified.
Most helpful customer reviews
0 of 2 people found the following review helpful.
Amazon Verified Purchase
By DG
Good book, better seller. Book was in great condition and arrived in the specified time. No complaints from me.
2 of 6 people found the following review helpful.
GOOD - Oppinion
By Carolina Roa-cardenas
It is a book easy to understand, however it is more kind of like oppinion oriented than fact oriented.
8 of 8 people found the following review helpful.
A great book on Quality Management
By J. Westland
This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards. It's written in a down-to-earth manner and is extremely easy to read. Overall - an excellent buy!
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